Effizent delivers a streamlined upgrade process—not just the latest platform version. We prepare your instance thoroughly, share best practices, guide knowledge transfer, and manage development, implementation, and testing for a seamless transformation.
Upgrading ServiceNow can be complex and often requires external expertise. Effizent offers:
We help foster upgrade awareness among users and teams. Effizent keeps stakeholders informed about potential downtime, expected changes, and clearly outlines when regular operations will resume.
Effizent clones your production instance to perform upgrades safely, avoiding disruptions. We utilize ServiceNow’s built-in monitoring to track upgrades and resolve customizations or conflicts proactively.
To minimize productivity gaps, we provide timely training aligned with feature changes. Effizent ensures all users are ready to navigate the upgraded system confidently and efficiently.
Effizent facilitates user acceptance testing with a carefully selected participant group. This approach ensures real-world workflows are validated and user feedback is incorporated before go-live.